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Operating a business on a daily basis dealing with customers can actually be frustrating and they often don't make it easy for you and your employees to treat them nicely.
You need to remember where all your revenue and sales come from for your business. Every dollar in sales that your business gets comes from these customers that can sometimes be frustrating. You want to treat them well and hope that maybe they'll return another day happy and satisfied and bring family and mends.
The old saying, "The customer is always right", is really not true. One unhappy customer, through word of mouth John Cominsky Falcons Jersey , can translate into a lot of lost customers. Just because customers aren't telling you how good you are, often times you think, "Everything must be okay." They may not come to you and say, "That was a horrible experience Kendall Sheffield Falcons Jersey , but they might tell their family and friends that." Silence is not golden.
Each person really has different theories on this, but they have the potential to tell just one or many other people positive or negative things about your business. Look at a happy customer as free advertising. You might already know how much it costs for advertising.
It's been said that an unhappy customer will tell a minimum of 1-10 people their negative experience. Think about that. 1-10 people automatically not doing business with you. That might change the way you respond to someone. Just maybe a receptionist having a bad day and being rude on the phone - that person telling 1-10 people about that and they will never do business with you.
The first step to a better relationship is to realize customers aren't different from anyone else. They are people with feelings, reactions, wants and desires. They've been studied for the last 50 years and during that time Kaleb McGary Falcons Jersey , more than any other time in history. It's your job to understand human drive, passions, emotions, fears and target those emotions.
You want to always be looking for a response from them good and bad. Every bad response you get from a customer is an opportunity to improve.
The second step is to reverse your "Money Plan" that is always thinking of them as money machines. You want to think Chris Lindstrom Falcons Jersey , "How can you get them more - better - faster - easier - less expensive - higher quality - longer service- better benefits - more options - and more desirable things that they want?"
In order for this to work you must think of your profit will come as long as you are running the business properly. You can't think like this for long without ending up with more value in your business or product or service. A greater number of customers that are doing more business with you, doing it more frequently, and they're doing it more often for a longer term and they're giving you referrals. Treat your customers like you want to be treated.
This Season, Switch To Propane Home Heating For Better Comfort
It’s starting to get colder and it’s time to turn up the heat—and when you do, you want to make sure that your budget remains intact. Propane is a good choice if you are looking for a cost-effective and efficient fuel to heat your home to a comfortable level. This season is a good time to switch to propane home heating if you want to maintain a comfortable home environment while minimizing your heating costs. Propane is also known as liquefied petroleum gas, LPG, or LP gas Takkarist McKinley Falcons Jersey , and it is approved as an ‘alternative’ and ‘clean’ fuel according to the 1990 Clean Air Act and the 1992 Energy Policy Act.
The best thing about propane home heating is that it can maintain consistent heat throughout the room. You do not have to worry about drafty air in certain areas. The heat produced by propane is more comfortable, too, unlike with electric heat pumps that keep the air temperature slightly above the normal body temperature. Another advantage to propane home heating is that it can still be used, even in the event of a power outage. That way Calvin Ridley Falcons Jersey , you can keep yourself warm, even when electricity is unavailable.
Propane is not only for heating your home when the weather gets chilly. In fact, it can be a reliable way to heat water as well. The US Department of Energy stated that you can save up to 30 percent each year when you heat water with propane and that you can save up to 50 percent when you use it for clothes drying. On an average, a tankful of water can be reheated in 20 minutes with propane compared to an hour using electricity. When you compare propane home heating with electricity on a BTU basis Julio Jones Falcons Jersey , propane usually saves you money in that aspect, too.
When switching to propane home heating, it is important to look for a reputable provider of LP gas in your area. The best providers can recommend heating devices that run with propane. Propane heating appliances range from space heaters to central heating systems and fireplaces. Appliance Magazine revealed that a propane gas furnace has an average lifespan of 20 years, so it is cost-effective in the long run. And in case it requires repair Deion Sanders Falcons Jersey , it will be cheaper than repairing an electric heat pump.
About the Author:
This article was written by ThompsonGas. The 16th largest retail propane company in the U.S., ThompsonGas has been family owned and operated since 1946. The propane gas d